HELPFUL RESOURCES
EDITOR’S PICKS
The Cost of Inaction: Delaying Finance Outsourcing
If your finance team is feeling the strain — or if you’re simply curious about how outsourcing could help — you don’t have to figure it out alone.
Who Should Be Innovating In Your Organization?
The most successful innovation leaders don’t say “follow me” — they say “I believe in your vision. How can I help make it happen?”
Richard Branson’s One-Sentence Business Revolution
In Branson’s world this means leaders need to genuinely care about people and they need to hire people who genuinely care about people.
TECHNOLOGY
An Ancient View of AI Origins
Grappling with artificial intelligence and the related question of how AI should be regulated brings the obvious challenge of change in senior living.
Exciting Artificial Intelligence News
Wouldn’t it be a turnaround if senior services were at the forefront of this coming revolution instead of being seen as a laggard?
Little Noticed at LeadingAge California Meeting
There’s huge potential for technology in senior living. Provider leaders need to stay alert, so their enterprise isn’t suddenly rendered obsolete.
DEVELOPMENT
Big Business Conundrum: Build or Buy
A senior living asked panelists whether they favor building or buying as the better alternative for investing. Which approach provides the greater return?
The Guilt-Free Guide To Saying No: Your Sanity Is at Stake 🚫
It’s okay to say no to people’s requests. I’m not exactly an expert at this, but perhaps these 8 principles will help!
Legal Peril
Let’s hope that we can get there soon to restore justice to senior living providers and to those they serve.
EMPLOYEE ENGAGEMENT
Immigrants Among Us
Many impacted immigrant workers come from countries that revere elders, which led the residents and cooperating management to take action.
The 5-Day Impact Challenge: Transform Your Team One Story at a Time
This week-long challenge might just be the most meaningful thing you do as a leader this year.
6 Words of Wisdom
As a leader, you have lots of wisdom. What is often neglected is the reality that every single team member has some wisdom.
LEADERSHIP
Make This Your Leadership Secret Weapon
If you’re thinking, “Steve Moran has lost his marbles,” I get it, but first, hear me out.
Fresh Thinking About Leadership Recruitment
Let’s make the people industry — senior living and its relatives — the source that other industries look to when they need talent.
STEAL This Million-Dollar Mission Statement
On the surface, this sounds ridiculous. A spray oil company creating memories? Yet this “audacious” goal has turned them into an unstoppable force.
LIFE ENRICHMENT
The Lonely Crowd
One might think that being among people would lift the malaise of loneliness. Question: What can be done to ensure that everyone feels valued and included?
The Aging Odyssey of Three Seekers
No two individuals are the same. We all like to be recognized and respected for those qualities that make us unique.
Up to My Armpits in Pee and Poop
This is the brutal truth about caregiving that the how-to articles and expert advice columns don’t capture.
SALES & MARKETING
A Home for Lame Ducks
How would the market respond if the industry were upfront with the implicit outcome that residents are lame ducks for life?
What CCRC Operators Don’t Want to Hear
It’s time to pull a Steve Jobs and totally upend and reinvent the industry for the better. “You’ve got to start with the customer.” – Steve Jobs.
Gene Hackman and the Case for Senior Living
Every time I see another story about his death I find myself thinking … if only they had been living in a senior living community …
FORESIGHT RADIO
S7 Episode 17 – What Senior Living Can Learn from Entrepreneurs
In this episode, Cory Blumenfeld talks about emotional intelligence in leadership, building a no-blame culture, the art of active listening in sales.
FORESIGHT TV
A Conversation With Dean Solden
Dean Solden joins Steve Moran to discuss the incremental improvements that will make senior living better.