HELPFUL RESOURCES
EDITOR’S PICKS
The Cost of Inaction: Delaying Finance Outsourcing
If your finance team is feeling the strain — or if you’re simply curious about how outsourcing could help — you don’t have to figure it out alone.
Who Should Be Innovating In Your Organization?
The most successful innovation leaders don’t say “follow me” — they say “I believe in your vision. How can I help make it happen?”
Richard Branson’s One-Sentence Business Revolution
In Branson’s world this means leaders need to genuinely care about people and they need to hire people who genuinely care about people.
TECHNOLOGY
An Ancient View of AI Origins
Grappling with artificial intelligence and the related question of how AI should be regulated brings the obvious challenge of change in senior living.
Exciting Artificial Intelligence News
Wouldn’t it be a turnaround if senior services were at the forefront of this coming revolution instead of being seen as a laggard?
Little Noticed at LeadingAge California Meeting
There’s huge potential for technology in senior living. Provider leaders need to stay alert, so their enterprise isn’t suddenly rendered obsolete.
DEVELOPMENT
That Dream Job
If you don’t like the corporate nonsense of recruiters, start your own business or find your own path. Your dream job may not be a job at all.
A Dubious Proposition
Welcome to the world of fundraising in 2025. It’s moved from a mission and gratitude proposition to an entitlement concept.
Finding Opportunity
Opportunities are fleeting. Challenges are always with you. Moreover, the biggest barrier to your opportunity is your fear of criticism.
EMPLOYEE ENGAGEMENT
What if You Had To/Got To Reinvent Your Culture From Scratch?
You can still redesign intentionally. These questions will help you identify what needs to change and what’s worth keeping
5 Practical Tools to Help Your Team Feel Understood
Here are five proven tools to bridge the understanding gap without turning your workplace into group therapy.
The Secret Everyone’s Thinking: “I Wish You Understood Me Better”
Leaders who master this create psychological safety not through policies or programs, but through genuine human understanding. They build loyalty …
LEADERSHIP
Weaponized “Journalism” Against Senior Living
Writers claim they’re committed to righting wrongs, exposing injustices, and making the world a better place. This is almost never true.
As Brookdale Goes, So Goes the Industry?
Brookdale’s residents, employees, and shareholders deserve better than what they’re being given. Where are the grown-ups to put mission and customers first?
I’ve Never Apologized for Anything — And That’s the Problem
There’s a belief among some that apologizing makes you weak. That it diminishes authority. But the research tells a different story.
LIFE ENRICHMENT
Don’t Let Them Fool You or Guilt You
Acknowledge that it is different for everyone and that some journeys are easier than others — which also means some are harder than others.
Patching the Hole
Many not-for-profit CCRCs face financial decline. It’s time for industry reform to protect residents and restore trust in senior living.
The Mexican Dream
“If you can’t move the mountain to Moses, then bring Moses to the mountain.” Sometimes a challenge calls for a mindset reversal.
SALES & MARKETING
A Home for Lame Ducks
How would the market respond if the industry were upfront with the implicit outcome that residents are lame ducks for life?
What CCRC Operators Don’t Want to Hear
It’s time to pull a Steve Jobs and totally upend and reinvent the industry for the better. “You’ve got to start with the customer.” – Steve Jobs.
Gene Hackman and the Case for Senior Living
Every time I see another story about his death I find myself thinking … if only they had been living in a senior living community …
FORESIGHT RADIO
S7 Episode 13 – Margaritaville, Mindsets & Modern Aging: A New Way to Retire
Forget what you thought you knew about retirement communities. In this episode of Foresight Radio, Steve Moran sits down with Mary Ann Donaghy — senior living veteran and now proud resident of Latitude Margaritaville — to unpack what it really means to age well on...
FORESIGHT TV
A Conversation With Isabelle Guarino
Isabelle Guarino of the Residential Assisted Living Academy discusses the industry should pay more attention to residential assisted living.