Jacquelyn Kung, Author at Senior Living Foresight

It’s All Hands On Deck – Boy Our Industry is Creative!

Posted by Jacquelyn Kung | Apr 13, 2020 | Leadership | 0 |

Amidst the frenzied terror and abundance of planning, creativity blossoms.

Hello Hotel Workers — Apply Here!!!

Posted by Jacquelyn Kung | Apr 12, 2020 | Employee Engagement | 1 |

As with every catastrophe, there may be a silver lining.

The Untold Secrets of Why Our Industry Can’t Do Better

Posted by Jacquelyn Kung | Dec 26, 2019 | Development | 0 |

Operators are beholden to the capital owners, who squeeze their organizations for higher profits. So, how do we change as an industry?

Our Industry Is Racist and It’s Hurting Us – But Not in the Way You Think

Posted by Jacquelyn Kung | Dec 17, 2019 | Leadership | 3 |

Racism is a hot topic in the news and politics these days. Senior living leaders shouldn’t turn a blind eye to this news.

At Senior Housing Forum, We Don’t Get Why Everyone Is Not Doing This

Posted by Jacquelyn Kung | Apr 19, 2019 | Employee Engagement, Leadership | 0 |

Don’t stick your head in the sand! The $15 per hour “standard” wage is coming! Whether you are ready or not . . .

Do You Think This Sucks as Much As I Do?

Posted by Jacquelyn Kung | Apr 12, 2019 | Life Enrichment | 0 |

I recently had an opportunity to write about what downsizing and moving to a new state feels like. And, yes, it sucks!

Is This the Biggest Lie We Tell Ourselves?

Posted by Jacquelyn Kung | Mar 28, 2019 | Leadership | 0 |

Sometimes it feels like preaching to the choir — when you say in this industry that providing a great culture is our top priority.

Let’s Face Down Our Competition — for Talent

Posted by Jacquelyn Kung | Mar 8, 2019 | Employee Engagement, Leadership | 0 |

Has anyone noticed Wall Street Journal’s series of articles showcasing what employers are doing to be competitive for talent?

Get Inspired at Our NIC Hackathon . . . or Watch Me Fall Flat on My Face

Posted by Jacquelyn Kung | Feb 8, 2019 | Leadership | 0 |

What is enticing for Boomers that is also economically enticing for operators and investors?

4 Things Our Employees RAVE About Us

Posted by Jacquelyn Kung | Nov 21, 2018 | Employee Engagement, Leadership | 0 |

Do you know the top four things our employees rave about when it comes to working in senior living?

4 Ways We Drive Our Employees Nuts

Posted by Jacquelyn Kung | Nov 16, 2018 | Employee Engagement, Leadership | 0 |

Despite being “easy” to fix, surprisingly our industry isn’t doing more to quash these issues.

When Skype, Google, and Amazon Protégés Run Our Communities — Part 2

Posted by Jacquelyn Kung | Nov 9, 2018 | Development | 0 |

The Front End – Part 2 of a two-part series regarding how Google, Amazon, Skype, or other techies firms would run our communities.

When Skype, Google, and Amazon Protégés Run Our Communities — Part 1

Posted by Jacquelyn Kung | Nov 2, 2018 | Development | 0 |

Part 1 of a two-part series regarding how Google, Amazon, Skype, or other techies would run our communities.

Make Sure Your Community Leaders Are At Least Doing These 3 Things

Posted by Jacquelyn Kung | Oct 25, 2018 | Leadership | 0 |

It has been shown that 70% of employee engagement has to do with their supervisor and other department managers.

How Pizza Robots Could Rock Senior Living

Posted by Jacquelyn Kung | Sep 30, 2018 | Life Enrichment | 0 |

I’m finding my life changed by robots. Could this be how our senior living communities are run pretty soon?

Who Tops FORTUNE’s List Will Shock You

Posted by Jacquelyn Kung | Sep 28, 2018 | Leadership | 0 |

Did you see that yesterday FORTUNE announced the 50 organizations across the U.S. ranked as the best workplaces in aging services?

So Which Is It: ‘Glamorous Grandmas of Instagram’ or ‘Like a Ghost Town’?

Posted by Jacquelyn Kung | Sep 21, 2018 | Sales & Marketing | 0 |

It’s obvious we have media problem in our aging services industry with headlines like these!

Could This be the Newest Category of Senior Living?

Posted by Jacquelyn Kung | Sep 6, 2018 | Development | 0 |

A number of real estate private equity firms have invested more than $1 billion into this new category that does not even have a name!

Is This Holding Senior Living Back?

Posted by Jacquelyn Kung | Jun 8, 2018 | Leadership | 0 |

Does Senior Living as a whole have a fear of success?

This Is the Generation That Will Take Care of You and Your Residents

Posted by Jacquelyn Kung | Jun 4, 2018 | Development | 0 |

Hello Ladies and Gentlemen! Let’s give a big welcome to Generation Z!

How Your Job Titles Are Killing Your Recruiting

Posted by Jacquelyn Kung | Jun 1, 2018 | Leadership | 0 |

Do you know what housekeepers are called at W Hotels? . . . “Directors of Style” (Seriously)

Data Works: Airline Tickets, Dating Sites . . . and Senior Living?

Posted by Jacquelyn Kung | May 24, 2018 | Sales & Marketing | 0 |

When I think about senior living I find myself asking, “Why don’t we become more sophisticated?”

What We Can Learn from the Hotel Industry — Blue Jeans and Cell Phones are Coming to Work

Posted by Jacquelyn Kung | Apr 27, 2018 | Leadership | 0 |

Recently, a slew of CEOs and CHROs — including Matt Schuyler, Hilton Worldwide’s CHRO — spoke at the Great Place to Work Institute’s Summit

Having Purpose Is Not Enough. For Success, You Have To Have This Too!

Posted by Jacquelyn Kung | Apr 20, 2018 | Leadership | 0 |

Purpose matters, but it’s not tied to better business performance.

How We Can Get Gen Z to Fall in Love with Senior Living as a Career

Posted by Jacquelyn Kung | Apr 13, 2018 | Leadership | 0 |

Three things we can do to help Gen Z want to work in senior living.

Bet You Will Get This Wrong: What is the Most Engaged Generation of Employees?

Posted by Jacquelyn Kung | Apr 5, 2018 | Employee Engagement, Leadership | 0 |

There is no doubt employee engagement is key in our industry.

When Recognition Programs Suck – and How to Get It Right

Posted by Jacquelyn Kung | Mar 29, 2018 | Leadership | 0 |

This approach is much, much more effective for increasing employee engagement.

This Is What An Engaged Millennial Looks Like — And What About Gen Z?

Posted by Jacquelyn Kung | Mar 2, 2018 | Leadership | 0 |

What can you do to attract and retain Generation Z? Are you prepared?

The Home Depot Story: Tiny Things That Great CEOs Do

Posted by Jacquelyn Kung | Feb 9, 2018 | Leadership | 0 |

The Home Depot story is one ripe with lessons for the senior living and senior care industry.

Let’s Do This, Guys!

Posted by Jacquelyn Kung | Feb 2, 2018 | Leadership | 0 |

If you run any organization, here are the tactical questions to ask yourself.

Why A ‘Best Workplace Strategy’ Is Our Best Strategy

Posted by Jacquelyn Kung | Dec 22, 2017 | Leadership | 0 |

To grow and thrive as an industry, Senior Living needs to address our workforce challenges.

Is Your Organization A Great Place to Work? — Get Recognized by Fortune Magazine

Posted by Jacquelyn Kung | Dec 15, 2017 | Leadership | 0 |

Get feedback from your employees . . . and get positive recognition for being a great place to work.

Using Airbnb to Think Like a Future Resident

Posted by Jacquelyn Kung | Dec 8, 2017 | Sales & Marketing | 0 |

Let’s use Airbnb to think like a future resident . . . and what it means for our industry.

One Simple Idea Could Make Our Industry Known for Great Workplaces

Posted by Jacquelyn Kung | Dec 1, 2017 | Leadership | 0 |

We have a bunch of brilliant, caring, creative people in this industry. We need to put our heads together to figure out the solution to this problem!

How Running a CCRC Helped Me Be An Airbnb Superhost

Posted by Jacquelyn Kung | Nov 17, 2017 | Leadership | 0 |

One of my favorite hobbies is putting units and homes on Airbnb to yield 2-3x premium rents . . . and the best prep I had was running a CCRC.

Are You A Manager or A Leader? Take This 10 Question Quiz

Posted by Jacquelyn Kung | Nov 10, 2017 | Leadership | 0 |

It’s a fine line between being a manager and being a leader. Answer these 10 questions to see how you measure up!

After Hospital Discharge, Seniors Can Go Anywhere . . . So How Does Your Site Stand Out?

Posted by Jacquelyn Kung | Nov 3, 2017 | Sales & Marketing | 0 |

Four key points that make communities safe and great for seniors after a hospitalization.

3 Things Our Industry Can Learn from CandyCrush as a Company

Posted by Jacquelyn Kung | Oct 27, 2017 | Leadership | 0 |

Many of us have residents addicted to CandyCrush. But did you know that behind this massively popular game, there is a 10,000-employee company called Activision Blizzard (which has uncanny parallels to companies in our sector)?

What Is the Secret Force Behind Employee Engagement?

Posted by Jacquelyn Kung | Oct 20, 2017 | Employee Engagement, Leadership | 0 |

Employee engagement is the hot word these days!

Is Your Employee Turnover Good or Bad?

Posted by Jacquelyn Kung | Oct 6, 2017 | Employee Engagement, Leadership | 0 |

30 is a magic number in more ways than one!

The Ins and Outs of Medicare Health Plans

Posted by Jacquelyn Kung | Sep 15, 2017 | Sales & Marketing | 0 |

Friends and family often ask about how to go about choosing Medicare plans . . . so here is a brief run down of the system.

What Do Employer-Sponsored Health Plans Have to Do with Healthcare and Aging in the US?

Posted by Jacquelyn Kung | Sep 1, 2017 | Leadership | 0 |

There are three critical elements to the answer.

A Shocker: Employees Leave BAD Bosses – AND GOOD ONES TOO! Two Questions To Ask Yourself

Posted by Jacquelyn Kung | Aug 25, 2017 | Employee Engagement, Leadership | 0 |

New research out of Harvard Business School shows the rate at which employees leave bad bosses vs. good bosses. It may surprise you!

The $1 TRILLION Mystery: How Government Funding to Health and Aging Flows

Posted by Jacquelyn Kung | Aug 18, 2017 | Leadership | 0 |

Government funding to health and aging is not straightforward, but this will, hopefully, give you a better idea of how the system is set up.

Is It Retirement Living . . . or Living in San Francisco . . . or Both?

Posted by Jacquelyn Kung | Aug 11, 2017 | Life Enrichment | 0 |

Sometimes it’s hard to tell if I live in a virtual retirement community or in San Francisco.

Startups in Aging Usually Get It Wrong — How To Get It Right

Posted by Jacquelyn Kung | Aug 4, 2017 | Development | 0 |

10 big mistakes that many “newbies” to aging make.

What We Can Learn From Domino’s Pizza – The ABCs of Tomorrow That We Can Use Today

Posted by Jacquelyn Kung | Jul 28, 2017 | Sales & Marketing | 0 |

What stock has grown more than 2,000 percent since 2010, outperforming companies like Apple, Amazon, Google, and Facebook?

Jimmy Buffett: “I Found Me A Home”

Posted by Jacquelyn Kung | May 24, 2017 | Development | 0 |

Jimmy Buffett is here . . . and retirement living is about to change.

Top 5 Uncommon Things You Can Do To Make Sure You Are A Great Employer

Posted by Jacquelyn Kung | May 5, 2017 | Leadership | 0 |

There is a pattern behind great workplaces. Senior living is different in that we have all types of staff members. What are some things that the best senior living communities do?

The Secret to 100% Occupancy

Posted by Jacquelyn Kung | Apr 30, 2017 | Sales & Marketing | 0 |

Many companies have been transformed by the Golden Circles concept. ‘Why, how, and what’ was popularized by Simon Sinek’s now famous TedTalk.

How A 100-Year-Old Worker Can Help Make Us Great Employers and Workplaces

Posted by Jacquelyn Kung | Apr 18, 2017 | Leadership | 0 |

We often brag about the 100-year-old who lives in our communities. Instead, can we brag about the 100-year-old who works in our communities?

Author: Jacquelyn Kung

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