Category: Sales & Marketing
Sales & Marketing
PopularReferral Agencies – Rip-Off or Valuable Service?
A few weeks ago I was chatting with the CEO of a regional assisted living company. In the course...
It’s Ridiculous: We Don’t Even Understand Our Own Audience
This is a wake-up call …. When Nvidia, now the leading player in the development of graphics and AI chips, was about 10 years old …
Read MoreThe Real Reason Your Community Has Low Occupancy
When occupancy is low, the sales personnel become the proverbial scapegoats — promptly shown the door, replaced … and the cycle nauseatingly continues.
Read MoreContinuing Care at Home: How to Sell It — and Why It’s Hard To
What we keep getting hit in the face with is that 80+ percent of the older adults in the U.S. want to “age in place.”
Read MoreCCRC Marketing Beyond Local
If a CCRC has top-notch answers to these questions, and if it has the marketing savvy to tell its story, then occupancy should bend upward.
Read MoreLaughing in the Face of Frustration: The Not-So-Secret Hike in Moving Fees
We need to be talking a lot more about how important it is to create amazing family experiences, something that seems to get little attention.
Read More3 Questions That Make Senior Living Pros Hide Under Their Desks
Whether you’re a senior living owner/operator or a solution provider, you need solid answers to these critical questions …
Read MoreDon’t Be a LinkedIn Jerk
While I am sympathetic to everyone who is simply trying to build their networks and grow their businesses, I am baffled at how terrible the execution is.
Read MoreWhat’s in a Name?
Each of these names can help prospective residents better understand that these communities are not about slowing down …
Read MoreThe Only Marketing You Would Ever Need
Perhaps what senior living needs to do is embrace a little weirdness — that rather than attempting to fit in to be just like everyone else …
Read MoreIt’s Resident Survey Time
It’s survey time. In California, and some other states, senior living providers are required to survey their residents from time to time.
Read MoreThinking Outside the Box: Architecture for People
Eventually, humanizing trends are likely to spill over into senior housing.
Read MoreYou Gotta Be Kidding Me
If the media can find a way to attack senior living they will. “Seattle-area assisted living comes with a crushing price tag.” It is true but misleading …
Read MoreFor-Profit Senior Living Greed
This may be the single most damaging, unfair, and ridiculous messaging coming out of the press, politicians, and pundits.
Read MoreSenior Living Is a World of Colliding Ideas
I offer this list as a way to think about how we can better tell our story so that we win in the war of colliding ideas.
Read MoreIndecision Is the Challenge
Let’s change the conventional approach to fill the industry’s vacancies and to make senior housing all that it should be.
Read MoreThe Great Safe Deposit Box Caper
This is where senior living provides so much value. It helps older people and families tackle the inevitable challenges of aging.
Read MoreWhat Does Your Prospect Want to Hear?
Even if they have decided that they are going to move a loved one (or themselves) into a senior living community — there are questions, so many questions.
Read MoreA Horrific Story You Can Use
The story is painful — no, worse than that, it is horrifying. It is not about senior living but makes a powerful case for senior living.
Read MoreGeoffrey the Giraffe Is Back
They just released an entirely AI-generated (and somewhat controversial) video. This is the 30-second version:
Read MoreJob Theory Will Make You Better
The theory’s biggest single value is that it can help us better understand human behavior, even in senior living.
Read MoreIf I Were the Boss of A Place for Mom
Could they change the way they do business that would allow them to maintain or improve profitability and at the same time become the hero of the industry? I think so.
Read MoreThe Best Ideas Are Stolen Ideas
Imagine senior living offering something like this and it was so successful that even more people begged to participate.
Read More4 Success-Boosting Questions to Ask YOURSELF Before Your Next Sales Call
Here are four questions for sales professionals to ask themselves before they dive into the busyness of a selling day.
Read MoreStorytelling Inspo — But It’s Not What You Think
“Do more storytelling!” It’s the mantra in marketing right now. I agree with it … and I also struggle with it.
Read MoreIt’s Madness — My Head Is Going to Explode
Phenomenal success is within your reach if you are willing to harness the power of speed-to-lead and go the extra mile.
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